Privacy policy

Privacy Policy

Last Updated: January 27, 2026

Luxitrovedan respects the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, use our services, or place an order.

1. Information We Collect

Information You Provide

We may collect personal information when you place an order, create an account, subscribe to emails, or contact customer support. Depending on your interaction with our website, this may include your name, email address, billing and shipping addresses, phone number, and payment-related information.

Information Collected Automatically

When you browse our website, we may automatically collect technical and usage information, including your IP address, browser and device information, and website interactions through cookies and similar technologies.

2. How We Use Information

We may use collected information to:

Process payments and orders and arrange shipping and delivery
Send order confirmations and tracking information
Respond to customer questions and requests
Improve our website, services, and shopping experience
Detect and prevent fraud, unauthorized transactions, and misuse
Send promotional messages when you have opted in

3. Information Security

We use appropriate measures to help protect personal information. Sensitive payment information is transmitted through our payment gateway using SSL technology. Access to personal information is restricted to authorized personnel who are required to keep it confidential.

We do not retain credit or debit card details on our servers after a transaction has been completed.

4. Sharing Information with Third Parties

Luxitrovedan does not sell, trade, or transfer personal information to third parties for their independent use, except where trusted service providers help us operate our website or conduct business activities.

Advertising and Marketing Services

Third-party advertising providers may use cookies, pixels, or similar technologies to support relevant advertising and measure online activity.

Our advertising partners may include:

Meta (Facebook and Instagram): https://www.facebook.com/privacy/policy
Google: https://policies.google.com/privacy
AppLovin (Axon): https://legal.applovin.com/privacy/

Information collected by these providers is handled according to their respective privacy policies. You may manage advertising preferences through the providers' available settings and opt-out options.

5. Cookies

We use cookies and similar technologies for the following purposes:

Essential cookies: Support core website functions, including shopping carts and checkout.
Analytics and performance cookies: Help us understand website activity and improve the shopping experience.
Marketing cookies: May support advertising through partners such as Meta and AppLovin.

For additional information about Shopify cookies, visit https://www.shopify.com/legal/cookies.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. External Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies. Luxitrovedan is not responsible for the content, security, or privacy practices of external websites.

7. California Online Privacy Protection Act

Visitors may browse our website anonymously. Updates to this Privacy Policy will be published on this page. You may request corrections or updates to your personal information by contacting us or using available account settings.

Do Not Track Signals

When a Do Not Track browser mechanism is enabled, we do not use tracking, cookies, or advertising.

8. Children's Privacy

Luxitrovedan does not knowingly collect personal information from children under 13 years of age. If you believe a child has provided personal information to us, please contact us so that we can review the matter and remove the information where appropriate.

9. Data Breaches

If a data breach occurs, we will notify affected users by email and publish a notice on our website within 7 business days.

10. Promotional Emails

We use email addresses to process orders and send order-related communications. Customers who voluntarily opt in may also receive promotional emails.

Promotional emails will not use intentionally misleading subject lines or sender information. You may unsubscribe at any time by following the instructions included in the email. Opt-out requests will be processed and honored promptly.